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ARIVA FOR HOSPITALITY

You create the experience.ARIVA makes ordering simple.

At the table, at the kiosk and on your restaurant's own page.

Try it yourself

ARIVA scenarios

Phone with the ARIVA Table QR menu of table 7

Guests order at the table. Your team receives the order in SELIO POS, and the kitchen sees it in KDS.

AT THETABLE.

AT THE TABLE · AT THE KIOSK · ONLINE ARIVA

Follow one order.

61,843

demo order number

Follow the orderLive demo coming soon
KDS screen with the ticket of the order from table 7

THE KITCHEN GETS TO WORK.

Table QR, Kiosk and Online reach KDS. Check prepared items and complete the ticket in the demo. The same items, quantities and extras as the order.

YOUR TEAM.RECEIVES.THE ORDER.

Table QR and Kiosk send orders to SELIO POS. Online sends orders to SELIO Delivery. All three reach KDS.

SELIO POS terminal with table 7 open
SELIO Delivery terminal with an online order

Guest. Restaurant. Kitchen.

One order.Three perspectives.

Follow the orderLive demo coming soon
KDS screen with the ticket of the order from table 7
SELIO POS terminal with table 7 open
Phone with the ARIVA Table QR order summary

ARTICLES

  • QR code table ordering: what changes in your restaurant

    How QR code table ordering works, what changes for waiting staff, the kitchen and guests, and what to prepare first. A practical guide for hospitality.

    Read the article
  • Self-order kiosk: when it is worth it and how orders flow

    When a self-order kiosk is worth it, what guests do at it and how the order reaches SELIO POS and the KDS screen in the kitchen. A guide for hospitality.

    Read the article
  • Direct online orders vs delivery platforms: what they cost

    What a restaurant pays on delivery platforms, what you control on your own ordering page and how orders reach SELIO Delivery and SELIO KDS.

    Read the article

FREQUENTLY ASKED QUESTIONS

What is ARIVA?

ARIVA is an ordering suite for restaurants, offered by QUANTUM POS SRL and free for the restaurant. It has three channels: ARIVA Table QR, for ordering at the table via a QR code, ARIVA Kiosk, where guests choose, order and pay at the terminal, and ARIVA Online, the restaurant's own ordering page. Orders reach SELIO POS or SELIO Delivery and the SELIO KDS screen in the kitchen.

How much does ARIVA cost a restaurant?

ARIVA is free for the restaurant: you pay nothing, no subscription and no commission. The only cost is the Service component, paid by the guest on delivery and pickup orders only: 8% of the value of the products after discounts, between 1.99 and 9.20 lei. On orders at the table (Table QR) and at the kiosk, guests pay no Service. ARIVA works with SELIO POS, SELIO Delivery and SELIO KDS; for SELIO terms and equipment, write to hello@ariva.food.

What is the Service component and who pays it?

The Service is part of the guest's total, not a cost to the restaurant, and applies only to delivery and pickup orders: 8% of the products' value after discounts, excluding delivery and tip, minimum 1.99 lei and maximum 9.20 lei. At the table and at the kiosk, guests pay no Service. The exact amount is shown before the order is sent, and the restaurant includes it in the fiscal documents.

Can I use ARIVA without SELIO?

No. ARIVA sends orders straight into SELIO systems: SELIO POS receives orders from the table and the kiosk, SELIO Delivery those from the ARIVA Online page, and SELIO KDS, the kitchen display, shows all three. For the full workflow you need SELIO POS or SELIO Delivery, and SELIO KDS. For SELIO terms, write to hello@ariva.food.

How does QR code ordering at the table work?

Guests scan the table's QR code, open the menu on their phone, choose their items and send the order themselves. The code identifies the restaurant, point of sale, section and table, so the order appears in SELIO POS at the right table and in SELIO KDS in the kitchen. With the distance check on, orders can only be sent from the restaurant's area. For now there is no in-app payment, and guests pay no Service at the table.

How does the ARIVA ordering kiosk work?

With ARIVA Kiosk, guests choose their items on the self-service screen, place the order and pay by card at the payment terminal. The order reaches SELIO POS, alongside the other orders, and SELIO KDS, at the right prep station, with the same items, quantities and extras. At the kiosk, guests pay no Service. The cashier no longer takes every order. For the equipment needed and terms, write to hello@ariva.food.

What is ARIVA Online and who delivers the orders?

ARIVA Online is your restaurant's own ordering page, one site per location, not a platform shared with other restaurants. Guests order for delivery or pickup, and orders reach SELIO Delivery and SELIO KDS and are accepted automatically once registered. The restaurant prepares the order and delivers it or hands it over to the guest. Delivery is done by the restaurant, not by ARIVA.

How does your own ordering page differ from a delivery platform?

On platforms such as Glovo, Bolt Food or Wolt, the restaurant pays a commission on every order. In 2020–2023, owners quoted in the business press spoke of up to about 30% plus VAT on orders delivered through Glovo, Tazz or Bolt Food. On your ARIVA Online page you pay no commission, and guests order directly from you, with no other restaurants on the screen. Platforms bring new guests and couriers; on your own page, you handle delivery yourself.

How do orders reach the kitchen?

Orders from all three channels reach the SELIO KDS screen with the same items, quantities and extras as the order, without being handwritten or keyed in again. Each order appears in real time at its assigned prep station with a sound alert, and tickets that have been waiting a long time turn yellow, orange, then red. When the kitchen marks an order DONE, waiting staff can be notified that it is ready to serve.

How do I get started with ARIVA?

Write to hello@ariva.food and we will talk about your restaurant. To start, you need SELIO POS or SELIO Delivery, and SELIO KDS. Before the first orders, the menu in the SELIO catalogue, opening hours and item availability need to be up to date, and in SELIO KDS every item must be assigned to a prep station. ARIVA is offered by QUANTUM POS SRL, based in Constanța.